Here is what a few of our customers have said...
“The work was performed in an excellent manner. The crew leader contacted me every day they worked to give me a status update. Whenever I had questions he was very responsive, and was willing to look into any potential issues and resolve them before they became real issues. The working crew members were very skilled and were very accommodating when I stopped by the site to see how they were doing… Although the price was higher than competitors, that was made up for by the quality of the workmanship as well as the professional attitude from top to bottom on the KR team. I appreciate what they did for me and would not hesitate to recommend them.”
“In all aspects of the job, from initial contact/estimating, through construction and final approval, they were prompt, courteous, efficient, and patient. Throughout the process, they kept us informed and delivered exactly what they indicated they would, when they said they would. We're extremely pleased with our new deck; the most impressive deck in our neighborhood (per neighbors' comments). We highly recommend Kiefer & Randall!”
“I have had a project in my backyard I have wanted to be built for years and had a very hard time finding a contractor to help me. I wanted an enclosure for my pool equipment and since it's right next to my pool and very visible, I wanted something to look nice also. I came up with the idea of a Tiki Bar. I have had several contractors over to show them what I wanted. I couldn't get anyone that wanted to do it since it would be a custom job with no formal plans. Finally I found Jim Randall from Kiefer-Randall Construction and he said they would tackle the job. Jim and Tim both came over to discuss the plans and suggested different ways of building it. They were careful to make sure I was going to be happy with the end result since they had never built one before and I haven't seen any in our local area to compare it to. They arrived early every morning and Tim was onsite a lot to help in construction and oversee his worker. The structure came out exactly how we wanted it and provides protection of our pool equipment. They also picked out a nice blue tile for our bar top that looks great when the pool is open. We now have a great bar area to enjoy by our pool. The entire time Kiefer-Randall was at our house everything was kept very organized and clean. They cleaned up every day after they were finished and our pool area was not affected at all by the work they were doing. They were very accurate in describing the work that was to be performed in the contract and what they actually did. The work was performed in a timely manner to our specifications. We are extremely happy with the work Kiefer-Randall has done for us and will use them in the future. I have told many people about Kiefer-Randall and the quality work they do. They really care and take pride in what they do. Thank You Jim and Tim for helping us complete our backyard oasis.”
“They did an amazing job. We have the most beautiful kitchen, family room and dining room. They were very conscientious about doing the job right. We had some serious structural issues from the last contractors but they corrected all the issues and we are very pleased with the outcome. They were always on time, very honest about everything we were dealing with and concerned that everything was done to our liking. From our experience this is a company of high standards and integrity.”
“From the start Jim Randall and Tim Kiefer were always punctual. We met with Jim to have him give us an estimate for the work. Jim walked us through the entire job from start to finish. When we signed the contract to have the work completed we got to meet Tim Kiefer. Tim made sure that the job went smoothly from start to finish. We were very pleased with all of the work that was performed at our home. Jim and Tim were always available in the case that we had any questions. It is quite obvious that customer satisfaction is number 1 with Kiefer-Randall! We would strongly recommend Kiefer-Randall Const. and Remodeling to anyone!"
“Communication was excellent from start to finish. They treated my simple door install like it was a major renovation. They really cared about quality and workmanship. I would definitely recommend them for any home improvement project”.
“Tim was at our house when he said he would be for the estimate. He listened closely as we told him what we were looking to have done and came back a couple of days later with a very thorough estimate. We knew what they would be doing and what it would cost. Work was scheduled for April 12th, but due to good weather, it was actually completed on that date. Our old porch was completely removed and all of the debris was hauled away. The new porch looks fantastic and stands out in the neighborhood. The work on the rear porch is also equally beautiful. Our thanks to Tim and Jim for a great job and a great remodeling experience”
“We are very happy with Kiefer-Randall overall & would not hesitate to use them again in the future. We would recommend them to anyone looking for a contractor for a large or small job; be it detail oriented or not. Both Tim & Jim are easy to work with and have great ideas and knowledge of the industry. You will not be disappointed with Kiefer-Randall. We would not use any other Company.”
“From the start to the finish, Jim & Tim (and the rest of the staff) were VERY quick to respond to any issues/changes with nothing but a smile! I had specific ideas that they were willing to accommodate and expanded with their professional computer-designed prototypes before a single nail was removed. As the kitchen progressed, if there were any issues that came up, they were quick to call for permission or new twists to the project. The kitchen turned out GORGEOUS and they thought of every little detail regarding ways to even improve our original ideas.”
“The owners participated in some of the work, and supervised the rest. Contact with me was on-going, to see if I was happy with the progress and how things looked. I have an old house, with uneven floors, walls that weren't plumb, and numerous other quirks. The end result after K-R was done was very professional, and the workers cared about the quality of the job they did. They took pride in their work, and took the time to do it well. I felt comfortable leaving the workers in my house while I went to my own job--it means a lot to me that I could trust them. The overall word that comes to mind when considering Kiefer-Randall is integrity.”
“From the very start, we were sincerely impressed with Kiefer-Randall’s level of professionalism as compared to others that we interviewed. When there was a question or concern it was answered or dealt with promptly. We were never left in the dark not knowing what was happening. Towards the end of our projects we had a one man crew. He was always in contact with us and making sure we liked his ideas and plans for the little things that made a big difference. For example, the ending edge of our deck hand rail wasn’t left as a straight cut; he cut in a 3 sided (half hexagon) shape that just made it more appealing. This is just one example of his detail work, there were many others. We had a great experience and would not think twice about requesting Tim and Jim of Kiefer-Randall to do other projects that we have forthcoming”.
“This is a quality minded company whose work is top grade. They have professional men who are always ready to answer your questions and do what is needed to get the job done and done right. I would (and have) recommended this company to my family and friends and will hire them again”.